Wayfinding Project Manager

4 weeks ago

Charlotte, North Carolina, United States Wasserman Media Full time
Job Title: Wayfinding Manager

Wasserman operates at the epicenter of sports, music, entertainment, and culture, serving talent, brands, and properties on a global scale. Our team specializes in delivering branding and signage, custom fabrication, live event production, and experiential operations across sports, music, entertainment, and culture.

Key Responsibilities:
  • Reporting to the Wayfinding Managers Lead - Competition & Non-Competition.
  • Complete the scoping and final verification of the scope of works on assigned venues - applying agreed Wayfinding KOP and strategy principles agreed with our Client.
  • Specification of the materials, methodology, and other requirements to install the Wayfinding items.
  • Oversee the production, installation, and removal of all Wayfinding elements in the venue(s) allocated.
  • Work closely with our Client to capture all requests and subsequently update the database for production.
  • Coordinate with the procurement, production, and operations team as well as the central team (reporting).
  • Create close working relationships with client personnel in each venue to facilitate project requirements.
  • Provision of all details to the operations team (to book crews, equipment, and deliveries).
  • Work alongside the program manager to manage the resourcing and tasking of the core PM team.
  • Apply practical solutions to problems that arise.
  • Input data onto Quest and other IT systems.
  • Input data into the designated Wayfinding system nominated by our Client for use for their Major Sporting Events - including dot planning and key message schedule information.
  • Management of client expectations through clear communication and coordination: creating presentations and documents for the client.
  • Maintain standards of decorum and presentation.
  • Support the Social and Sustainability manager to engage our team in our social purpose ambitions and the second life and legacy of the Look of the Games.
Requirements:
  • Knowledge of both theoretical and practical aspects of project management processes and procedures.
  • Good working knowledge of site operations and brand opportunities (how to get things done).
  • Prior Wayfinding experience highly desirable.
  • Understand material types and purposes (what works where).
  • Direct work experience in a project management capacity or equivalent.
  • Experience in the operational planning, organization, and problem-solving with great attention to detail in multi-sport international events.
  • Excellent communication and team-building skills.
  • Exceptional planning and organizational skills.
  • Excellent time management skills.
  • Creative thinker able to problem-solve and provide innovative solutions to client briefs.
  • Ability to prioritize and think logically and methodically.
  • A 'hands-on' 'can-do' attitude with an ability to work under pressure and to tight deadlines.
  • Proficient in Microsoft Office (especially in Microsoft Excel & PPT) and Smartsheet proficiency.
  • Ability to work in databases (you will be trained in Quest).
  • Proficiency in Adobe Suite will be highly valued.
  • Ability and willingness to relocate full-time in the USA for the duration of the project.

Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

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