Clinical Outreach Manager

1 week ago

Springfield, Illinois, United States Charlie Health Full time
About the Role

At Charlie Health, we're on a mission to connect the world to life-saving mental health treatment. As a Clinical Outreach Manager, you'll be a key member of our team, responsible for building relationships with clinical partners in your local community and providing much-needed resources to individuals struggling with their mental health. You'll be a champion of Charlie Health, ensuring that every possible patient, parent, and provider can access our programs.

In this role, you'll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You'll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

We're looking for someone who is passionate about mental health, has excellent interpersonal and relationship-building skills, and is able to energize, advise, and persuade senior corporate personnel. If you're a strong project manager with a demonstrable ability to corral and manage details in a fast-paced, fluid environment, we want to hear from you.

Responsibilities

  • Develop and operationalize GTM strategy for efficient new market penetration
  • Create, build, and manage relationships with referral sources across priority markets
  • Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
  • Design strategies to better support and engage referral partners across different channels
  • Deepen Charlie Health's penetration across existing partnerships
  • Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
  • Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
  • Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

  • Must be based in Springfield, MA
  • Must be fluent in English
  • You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
  • Experience working with or selling to healthcare organizations a plus
  • Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners
  • Ability to energize, advise & persuade senior corporate personnel
  • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
  • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
  • Experience with Microsoft Office, Salesforce & Zoom is a plus

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