Customer Service Team Lead

1 month ago


Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full time
Job Summary

We are seeking a highly skilled Customer Service Team Leader to join our team at the University of Pittsburgh Medical Center.

Key Responsibilities:

  • Direct and coordinate vehicle traffic to ensure efficient and safe movement of patients and visitors.
  • Identify and resolve problems promptly, escalating issues to the appropriate resource when necessary.
  • Provide exceptional support to patrons with wheelchairs or other physical disabilities, using sound judgment to ensure their needs are met.

Requirements:

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of disability access laws and regulations.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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