Testing Center Operations Specialist

5 days ago


Cedar City, Utah, United States Southwest Technical College Full time
Job Summary

Southwest Technical College is seeking a highly organized and detail-oriented individual to support the operations of our Testing Center. As a Testing Center Operations Specialist, you will play a critical role in ensuring the smooth delivery of testing services to our students and clients.

Key Responsibilities
  1. Test Administration: Administer tests while adhering to strict protocols and procedures related to multiple testing agencies and delivery platforms.
  2. Candidate Support: Cheerfully welcome and check in all testing candidates, verify identification, and explain testing procedures.
  3. Scheduling and Coordination: Coordinate and publish schedules across multiple testing agency platforms, and answer inquiries regarding testing center scheduling, costs, times, and procedures.
  4. Test Environment Management: Maintain a secure test environment, monitor testing candidates during tests, and oversee the distribution and collection of any required test exhibits.
  5. Communication and Collaboration: Communicate and collaborate with a variety of institutional staff and faculty to ensure seamless testing operations.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Excellent communication and customer service skills.
  • Ability to work in a quiet testing environment.
  • Proficiency in using a range of software applications.
  • Unquestionable integrity and confidentiality.
  • Ability to pass certification exams with testing agencies.
Working Environment

This is a conventional educational environment with occasional exposure to cleaning chemicals and industry equipment.



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