Customer Service Liaison for University Housing Community

2 days ago


Fayetteville, Arkansas, United States Tailwind Group Inc Full time

Tailwind Group is a real estate company that capitalizes on opportunities in acquisition, development, and management.

We are looking for a Customer Service Liaison to provide high-quality service to our current and future residents at The Landing Fayetteville. This community features 270 units and 504 beds, designed with University of Arkansas students in mind.

As a Customer Service Liaison, you will be responsible for:

  • Modeling and cascading Tailwind Group's five core values: Entrepreneurial, Versatile, Responsive, Innovative, and Integrity.
  • Demonstrating excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
  • Participating in marketing efforts on campus and in the community, customer appreciation events, and other special events.
  • Responding to leasing inquiries from prospects by making appointments, conducting tours, maintaining show units, and completing follow-ups.
  • Assisting with annual unit turnover and executing move-in/move-out procedures.

The ideal candidate will have strong administrative, organizational, and communication skills. They will also possess a high level of integrity and professionalism.

We estimate the salary for this position to be around $40,000 per year, depending on experience.



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