Customer Care Specialist

2 weeks ago


Arlington, Virginia, United States I-20 Animal Medical Center Full time

Provide Essential Support to Our Animal Patients and Their Families

At I-20 Animal Medical Center, we are dedicated to providing exceptional care for our furry patients. We are seeking a compassionate and reliable Customer Service Representative to join our team and provide vital support during evenings, weekends, and holidays.

Your Role:

  • Be the first point of contact for clients seeking urgent care for their pets.
  • Effectively communicate with clients to gather information about their pet's needs and guide them through the process.
  • Demonstrate a genuine passion for animal welfare and a commitment to providing exceptional customer service.
  • Contribute to a positive and supportive work environment.

Growth Opportunities:

This role offers the opportunity to develop valuable skills and gain experience in the veterinary field. As you become proficient, there are opportunities for advancement within our organization.

Our Commitment:

We strive to create a workplace where every team member feels valued and supported. We offer competitive compensation and benefits, as well as a dynamic and rewarding work environment.

Ideal Candidate Profile:

  • Exceptional communication and interpersonal skills.
  • A compassionate and empathetic nature.
  • Ability to remain calm and collected in stressful situations.
  • Strong organizational and time management abilities.
  • Availability to work evenings, weekends, and holidays.


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