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Customer Service Representative

1 week ago

Charleston, West Virginia, United States Dufry Full time
Overview

Hudson, a leading travel retailer in North America, offers a unique opportunity for individuals to grow and develop their skills. As a key player in the retail industry, we strive to provide an exceptional shopping experience for our customers. If you are passionate about delivering outstanding customer service and working in a fast-paced environment, this role may be the perfect fit for you.

Sales Associate Job Description

We are seeking a highly motivated and flexible individual to join our sales team. As a Retail Sales Associate, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and contributing to the overall success of our business. Your ability to work independently and as part of a team will be essential in achieving our goals.

Key Responsibilities:
  • Welcome and greet customers with a friendly smile.
  • Communicate effectively with customers, coworkers, and management.
  • Become familiar with merchandise to assist customers and answer questions.
  • Operate cash registers efficiently, including credit card transactions.
  • Follow company policies, including cash handling and loss prevention procedures.
  • Inform management about pricing, inventory, and out-of-date issues.
  • Protect company assets and stock merchandise in the store and backroom.
  • Organize damaged products and notify management of out-of-stock items.
  • Keep the store clean by sweeping, dusting, organizing merchandise, and taking out the trash.

Requirements and Qualifications

To succeed in this role, you will need to possess excellent interpersonal skills, capable of interacting with diverse personalities. You should also be able to handle multiple tasks simultaneously, stand for long periods, lift 40-60 pounds, and have strong time-management and problem-solving skills.