Night Auditor
3 days ago
At Wentworth Mansion, we are seeking a detail-oriented and organized Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy of guest folios, processing daily room charges, and reconciling credit card transactions.
Responsibilities:- Verify Guest Folios: Accurately verify charges on guest folios to ensure accuracy and completeness.
- Process Daily Room Charges: Post daily room charges and process deposits on future reservations.
- Reconcile Credit Card Transactions: Reconcile the day's credit card charges and close the day's credit card batch.
- Provide Guest Services: Assist with guest requests, including check-in and check-out, reservations calls, and other issues.
- Concierge and Bell Services: Provide concierge and bell services, including preparing coffee service, collecting breakfast cards, and delivering newspapers.
- Security and Maintenance: Ensure the security of the building, including handling fire alarm procedures and maintaining public spaces.
- Attention to Detail: Must be detail-oriented and able to catch errors or discrepancies in the computer system.
- Communication Skills: Must be able to positively interact with guests in a cordial and congenial manner.
- Availability: Must be available to work the 11 pm-7 am shift and be available on weekends and holidays.
- Technical Skills: Familiarity with Windows operating system, Microsoft Office products, email, and multi-line phone systems required.
We are an equal opportunity employer and celebrate diversity. If you require assistance completing this application, please contact our Human Resources Department.
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