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Customer Service Associate

2 months ago


West Palm Beach, Florida, United States Symbiotic Corp. Full time

{"h1": "Customer Service Representative Opportunity", "p": "At Symbiotic Services, we're seeking a dedicated Customer Service Representative to join our team. As a key member of our operations, you'll play a vital role in ensuring exceptional service and quality in our daily operations.

Responsibilities:

* Ensure prompt arrival to support morning production and enter customer orders to facilitate operations.
* Address telephone inquiries, solve arising issues, and monitor email for new orders while ensuring their fulfillment.
* Maintain a consistent presence to uphold the service reputation and efficiency of the business.

Requirements:

* Commitment to punctuality and a robust work ethic.
* Basic computer proficiency and the ability to adapt to new systems quickly.
* Previous experience in food service or distribution roles is preferred but not required. Bilingual skills in English and Spanish are a plus.
* Availability to work early morning shifts, including weekends, with flexibility in hours between peak and off-peak seasons.

About the Company:

Symbiotic Services partners with a 5th Generation family-run meat purveyor based in West Palm Beach, FL. With a legacy dating back to 1925, our client is a USDA-inspected processing plant known for its service-oriented culture and high-quality protein offerings. Catering to high-end hotels, restaurants, and country clubs, they're dedicated to long-term growth and success, valuing employees as key partners.

What We Offer:

* Competitive Compensation: Salary and hourly options, negotiable based on experience, with ample overtime opportunities.
* Full Benefits Package: Healthcare, including vision and dental, supplemental benefits, and a 401k Plan with matching funds.
* Workplace Perks: Daily breakfast and lunch, discounted high-quality meat purchases, paid vacation, and holidays.
* Culture of Care: A supportive, flexible environment that champions long-term employee growth and success.

Symbiotic Services is committed to creating a diverse environment and is proud to be an equal opportunity employer."