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Sales Associate III

2 months ago

Plano, Texas, United States Tapestry Full time
Job Title: Sales Associate III

Join our team as a Sales Associate III and become an integral part of our store's success. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a positive and engaging store environment.

Key Responsibilities:
  • Provide exceptional customer service, ensuring a personalized and memorable experience for every customer.
  • Drive sales through effective product knowledge, visual merchandising, and sales strategies.
  • Maintain a clean and organized sales floor, adhering to Coach's high standards.
  • Process customer transactions efficiently and accurately, including purchases, returns, and exchanges.
  • Support store operations, including inventory management, visual merchandising, and cash wrap duties.
Requirements:
  • 1-3 years of previous sales experience, preferably in a luxury retail service environment.
  • Current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Basic computer skills, including the ability to use iPad/laptop, Mobile POS, and Internet.
  • Ability to lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds.
Competencies:
  • Drive for Results: Can be counted on to exceed goals successfully.
  • Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers.
  • Creativity: Comes up with new and unique ideas.
  • Interpersonal Savvy: Relates well to all kinds of people.
  • Learning on the Fly: Learns quickly when facing new problems.
  • Perseverance: Pursues everything with energy and drive.
  • Dealing with Ambiguity: Can effectively cope with change.

Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action employer. We pride ourselves on hiring and developing the best people.