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Operations Director
2 months ago
As a key member of the Synagro team, the Operations Manager will be responsible for overseeing the day-to-day operations of our site, ensuring a safe and efficient work environment, and driving business growth through customer satisfaction and retention.
Key Responsibilities- Leadership and Management: Foster a culture of safety, respect, and continuous improvement among team members, and provide guidance and support to ensure the success of the operations team.
- Financial Management: Develop and manage budgets, forecasts, and financial reports to ensure optimal performance and compliance with company goals.
- Customer Retention and Growth: Proactively engage with customers to understand their needs and exceed their expectations, driving business growth and retention.
- Operational Excellence: Develop and implement processes and systems to improve efficiency, productivity, and quality, and ensure compliance with regulatory requirements.
- Employee Development: Provide coaching, training, and development opportunities to help team members grow and succeed in their roles.
- Education: Bachelor's degree in Chemical, Mechanical, or Electrical Engineering or related field.
- Experience: 5+ years of hands-on operations management experience in industrial, chemical process manufacturing environment.
- Skills: Strong written and verbal communication skills, technology savvy, mechanical and electrical aptitude, and ability to prioritize and multi-task in a fast-paced environment.