Operations Specialist

4 weeks ago


Plano, Texas, United States Collabera Full time
Job Overview

Collabera is seeking a highly skilled Operations Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Focus: Provide timely and effective support to clients, ensuring their needs are met and exceeded.
  • Analytical and Conceptual Thinking: Utilize analytical and conceptual thinking skills to identify and resolve complex issues.
  • Information Seeking: Proactively seek out information to stay up-to-date on industry trends and best practices.
  • Risk Identification and Escalation: Identify potential risks and escalate them to management in a timely manner.
  • Accountability and Ownership: Take ownership of tasks and projects, ensuring timely completion and high-quality results.
  • Accuracy and Attention to Detail: Maintain high levels of accuracy and attention to detail in all aspects of work.
  • Adaptability and Quick Learning: Demonstrate adaptability and a willingness to learn new skills and technologies.
  • Effective Communication: Communicate effectively with clients, colleagues, and management, both verbally and in writing.
  • Organization and Time Management: Prioritize tasks and manage time effectively to meet deadlines and deliver results.
  • Technical Skills: Possess working knowledge of MS Office applications, including Outlook, Excel, Word, and PowerPoint.
About Collabera

Collabera is a global digital solutions company providing software engineering solutions to the world's most tech-forward organizations. With a presence in 60 locations across 11 countries, we serve 30% of the Fortune 500 and have exceeded industry growth rates by 3-4x for several years.


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