Auto Body General Manager
4 weeks ago
Job Summary:
The General Manager is a key leadership position responsible for overseeing the day-to-day operations of the Collision Center. This individual will be responsible for ensuring exceptional customer experiences, leading and maintaining a high-performing team, and driving business growth.
Key Responsibilities:
- Customer Experience: Ensure that customers receive exceptional service and that their needs are met in a timely and professional manner.
- Team Leadership: Lead and manage a team of collision repair professionals, providing coaching, training, and development opportunities to ensure their success.
- Business Growth: Develop and implement strategies to drive business growth, including sales, profit, and expense management.
- Operations: Oversee the daily operations of the Collision Center, ensuring that all processes and procedures are followed and that the facility is maintained in a clean and organized state.
- Financial Management: Prepare and manage the annual and monthly operating budget, forecasting and tracking sales, profit, and expense objectives.
- Training and Development: Provide training and development opportunities for staff, ensuring that they have the skills and knowledge needed to succeed in their roles.
- Communication: Communicate effectively with customers, staff, and management, ensuring that all parties are informed and aligned.
Requirements:
- Education: Post-secondary education or equivalent.
- Experience: Proven leadership experience in a collision repair environment or similar role.
- Skills: Attention to detail, ability to motivate others, effective communication, and leadership skills.
Benefits:
- Competitive Pay: A competitive salary and bonus structure.
- Benefits Package: A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off.
- Professional Development: Opportunities for professional development and growth within the company.
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