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Server

3 months ago

Charlotte, North Carolina, United States TGI Friday's Full time

{"h1": "Server Position at TGI Friday's", "p": "At TGI Friday's, we're looking for a skilled Server to join our team. As a Server, you will be responsible for providing exceptional customer service, taking food and beverage orders, and ensuring a seamless dining experience for our guests.

Key Responsibilities:

* Greet guests with a warm smile and build rapport to ensure an enjoyable dining experience
* Identify visual and verbal cues to customize service to meet guests' expectations
* Promptly and accurately take food and beverage requests from guests
* Ensure expedient service of food and beverages to the guest
* Frequently check up on guests and provide silent service as appropriate
* Learn TGIF menu and beverages, expertly recommend and upsell items
* ID all guests ordering alcoholic beverages who appear to be 40 years old or younger
* Follow all Fridays Service Style Standards
* Accurately ring all orders into the POS system while interacting with guests
* Practice conversational ordering by mentioning current promotional features

Requirements:

* Ability to carry natural conversation with guests without sounding scripted or intrusive
* Must be able to deliver plates and food and clear tables
* Must be able to hear well amongst loud background noise
* Must be dressed neatly and well-groomed in company-approved uniform
* Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
* Must be able to calmly respond to angry guests and notify a Manager
* Must be able to read and write notes to hearing impaired guests
* Must be able to read menus to sight-impaired guests
* Must be able to verbalize menu items clearly to guests while taking their orders or responding to their request
* Must be able to read and write
* Must be able to stand and walk during entire shift
* Must be able to reach, bend, stoop, and wipe counters/tables

Benefits:

* Health insurance
* No strict dress code

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this Server position at TGI Friday's.

", "h2": "Working at TGI Friday's", "ul": ["Health insurance", "No strict dress code"]}