IT Support Specialist

4 weeks ago


Ballston Spa, United States MOHAWK Auto Group Full time

pMohawkAutoGroupisseekinganexperiencedITSupportPersontofillakeyroleinourteam.Theidealcandidatewillhaveastrongbackgroundinresolvingtechnicalissues,maintaininghardwareandsoftwareinstallations,andimprovingITsystems./ppbKeyResponsibilities:/b/pulliProvidetop-tierITandtechnologyassistancerelatedtoMohawkAutoGroup'sbusinessneedsviaphone,remotecomputersupport,andonsite/in-personsupport./liliFollowinternalsystemprocesses,adheringtocompany,state,andfederalstandards./liliManagecomputer/systemaccounts,includingcreations,edits,andremovals./liliMonitorandprovidesupportforthird-partysystemsusedbythecompany./liliMonitorandmaintaincompanynetworkinfrastructure,devices,andinternalsystems./liliAssistwithplanningandimplementationoffutureITprojects./liliProperlytroubleshootandescalateissuesasneeded./liliAssistinend-usertechnologycoaching/training./liliActasthefirst-levelITsupport./liliMaintainaprofessionalappearanceanddemeanor./liliPerformothertasksasassigned./li/ulpbRequiredSkills/Abilities:/b/pulliValidstate-issueddriver'slicenseandcleandrivingrecord./liliProficientinMSOffice,MSServer,andWindowsOS./liliBasicunderstandingofcybersecurityandnetworking./liliAbletoworkinafast-pacedenvironment./liliAbletositorstandforextendeddurationsandliftupto50lbs./liliExceptionalinterpersonal,organizational,andcommunicationskills./li/ulpbEducationandExperience:/b/pulliAssociatesdegreeincomputerscience,informationtechnology,orsimilar./lili3-5yearsofexperienceasanITsupportspecialist./li/ul



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