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Casper Retail Sales Associate
2 months ago
We're seeking a highly motivated and customer-focused Sales Associate to join our team at Casper Retail. As a Sales Associate, you will be responsible for providing exceptional service to every customer who walks through our doors, maintaining a healthy sales pipeline, and ensuring the visual integrity of our store.
Key Responsibilities- Provide exceptional customer service and follow up with customers through clienteling and email correspondence
- Help maintain a healthy sales pipeline by collecting guest contact information and inviting individuals to trial our products
- Maintain the highest level of product knowledge and expertise
- Maintain the visual integrity of the store
- Create and process in-store sales
- Process and receive inventory replenishment
- Assist with setting up and executing community programs and events
- Record and relay recurring customer feedback and insights to internal teams
- Excellent communication skills and a passion for people
- Strong written and oral communication skills
- Effective problem-solving skills with a meticulous attention to detail
- Passion for Casper's core mission and values
- Positive attitude and willingness to learn
- Ability to lift 50 lbs. and be on your feet all day
- Mac and Google suite proficiency is a plus
- Employee discount to use on our products
- Salary to pay your bills and a potential bonus for some splurging
- Gifted bedding after tenure milestones
- Paid sick time
- Incentivized referral program