Customer Care Associate

2 weeks ago


New Orleans, Louisiana, United States Qonten Full time

Customer Service Representative

As a vital member of our team, you will engage with clients through various communication channels, addressing inquiries related to our offerings, processing requests, and resolving issues effectively.

Your responsibilities will include:

  • Providing comprehensive knowledge of our products to assist customers with their questions.
  • Maintaining accurate records of customer interactions, transactions, and feedback.
  • Proactively addressing and resolving customer complaints to ensure satisfaction.

This role is essential in fostering positive relationships with our clientele and enhancing their overall experience with our services.

Key Skills:

  • Excellent verbal and written communication abilities.
  • Strong collaborative skills to work effectively within a team.
  • Ability to handle customer inquiries with professionalism and empathy.

For more details about this opportunity, please refer to the relevant resources.



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