Salesforce Project Manager
4 days ago
As a Senior Salesforce Administrator at HireVenture, you will play a crucial role in managing the Salesforce system projects from start to finish. This includes ensuring that stakeholder expectations are met in a timely manner by working closely with the Salesforce Architect, external developers, and internal stakeholders.
Key Responsibilities:
• Collaborate with department leaders on suitable business processes for new or changed processes that improve growth
• Must have a great understanding of Salesforce Administration duties, with ServiceMax and FinancialForce experience being a plus
• Own and support Salesforce projects, including documentation of business requirements, solution, technical design, test plans, and coordination with internal sponsors
• Work hands-on with technology teams on solution designs and lifecycle development for each project
• Basic understanding of Lightning components and advanced functionality
• Assist with development documents and training materials, as well as assist users through training on new functionality or current business processes and functions
• Use Salesforce best practices while solving technical problems
• Determine scalable solutions with your team and help coordinate development, QA, and deployment into Production
• Clear collaborative communication with users; timely escalate critical issues and communicate with the business timeline for resolutions
Requirements:
• 5+ years proven work experience as a Senior Salesforce Administrator
• Current Salesforce administrator or Salesforce advanced administrator certifications
• Proficient in Sales Cloud, Service Cloud with Lightning experience
• Demonstrated proficiency with Salesforce objects, fields, page layouts, workflows, process builder, flows, validation rules, permissions, roles, reports, dashboards, and logical formulas
• Ability to assess the impact of new requirements on CRM and all upstream and downstream applications, systems, and processes
• Demonstrated ability to meet deadlines, handle, and prioritize simultaneous requests
• Experience with data analysis and report creation
• Extensive experience in the administration and maintenance of Salesforce systems
• Exceptional ability to create and maintain Salesforce databases
• Strong project management skills
• Strong interpersonal and communication skills
• Solid analytical capabilities – data-driven decision making with strong results orientation
• Bachelor's Degree (BA) from four-year college or university in Computer Science or related technical discipline preferred
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