Retail Operations Analyst II

2 weeks ago


Houston, Texas, United States ENGIE North America Inc. Full time
Job Summary

We are seeking a highly skilled Retail Operations Analyst II to join our team at ENGIE North America Inc. As a key member of our operations team, you will be responsible for analyzing and resolving complex billing issues, ensuring compliance with regulatory requirements, and providing exceptional customer service.

Key Responsibilities
  • Analyze and resolve complex billing issues, including discrepancies between internal data warehouses and external billing systems.
  • Develop and implement new measures to improve quality control processes for outgoing invoices.
  • Monitor changes to billing determinants and incorporate them into the billing process.
  • Provide data collection and reporting assistance during internal and external audits.
  • Maintain open lines of communication with the Compliance group to ensure all Business Control regulatory and internal requirements are met.
  • Provide cross-functional support to peers and departments to develop satisfactory end-to-end delivery processes.
  • Assist the manager on various projects that involve system enhancements, product development, and market changes.
Requirements
  • Bachelor's degree in Business or a related field.
  • Minimum of 2 years of analytical experience in a business environment.
What We Offer

We offer a competitive salary range of $53,900 - $83,375 USD annually, as well as a comprehensive benefits package, including medical, dental, vision, life insurance, and a 401(k) Retirement Savings Plan with a company match.

We are committed to creating an equitable and inclusive environment for all employees and are proud to be an equal opportunity workplace.



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