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Property Field Inspection Claims Specialist

2 months ago

Jonesboro, Arkansas, United States State Farm Full time
About the Role

We are seeking a highly skilled Property Field Inspection Claims Specialist to join our dynamic team at State Farm. As a key member of our claims handling process, you will be responsible for conducting on-site inspections and assessments of property damages for both residential and commercial claims.

Key Responsibilities
  • Conduct thorough on-site inspections and assessments of property damages to determine the extent of losses and estimate repair costs.
  • Collaborate with policyholders, insurance agents, and other stakeholders to gather information and resolve claims efficiently.
  • Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally.
  • Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process.
  • Investigate and adjust both personal and commercial property claims with exposures up to $500,000.
  • Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations.
  • Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines.
Requirements
  • Bachelor's degree in a related field or equivalent work experience.
  • Experience as a Property Field Inspection Claims Specialist in the insurance industry, specifically in property claims.
  • Strong knowledge of property insurance policies, coverage, and claim handling practices.
  • Demonstrated knowledge of both residential and commercial building construction.
  • Familiarity with local regulations and compliance requirements in your assigned territory.
  • Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders.
  • Proven ability to assess damages, estimate repair costs, and negotiate settlements.
  • Detail-oriented with strong organizational and analytical skills.
  • Proficient in using claims management software and other relevant tools.
Preferred Skills
  • Experience in handling complex or high-value claims.
  • Construction background.
  • Water mitigation inspection.
  • Xactimate, XactContents.
Physical Requirements
  • Physical agility to allow for frequent lifting, carrying, and climbing a ladder.
  • Ability to navigate roofs at various heights for inspection of both residential and commercial structures.
  • Ability to crawl in tight spaces.
  • A valid driver's license is required.