Customer Service Representative
3 weeks ago
Estimated Salary: $45,000 - $65,000 per year
About the RoleWe are seeking a skilled Customer Service Representative to join our team at Burke & Herbert Bank. As a key member of our staff, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Provide personalized service to customers, responding to their needs and inquiries in a timely and professional manner.
- Process transactions, including deposits, withdrawals, and transfers, while ensuring accurate and secure handling of cash and financial instruments.
- Sell and refer bank products and services to customers, promoting our offerings and building strong relationships with clients.
- Maintain a clean and organized workspace, adhering to security procedures and protocols to ensure the safety of our employees and customers.
- Bachelor's degree or equivalent preferred.
- Minimum 1-2 years of experience in customer service or a related field.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups and individuals.
- Strong analytical and problem-solving skills, with the ability to handle complex transactions and situations.
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