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Optical Sales Associate

2 months ago

Wichita, Kansas, United States Grene Vision Group Full time
Job Title: Optical Sales Associate

We are seeking a highly motivated and customer-focused Optical Sales Associate to join our team at Grene Vision Group. As an Optical Sales Associate, you will play a critical role in providing exceptional patient care and promoting our products and services.

Responsibilities:
  • Promote frames and lenses recommended by the doctor to meet patient needs
  • Adjust and repair glasses
  • Facilitate patient flow
  • Verify medical and vision insurances
  • Effectively communicate with patients, doctors, and managers
  • Answer inquiries through phone, email, and in person requests
Requirements:
  • High School Diploma or GED required; Associates Degree preferred; with a minimum of 1 year in a customer interactive position; or equivalent combination of education and experience
  • Basic computer skills
  • Communication, interpersonal and negotiation skills
  • Ability to read, analyze and interpret insurance forms
  • Favorable result on Background Check
  • Must have own vehicle and be insured, licensed driver in current state of residence
Preferred Knowledge/Skills/Abilities:
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees of organization
Work Environment:
  • Calculate, manipulate, and interpret numbers/data
  • Problem solve, reason and resolve issues effectively
  • Use independent judgment and discretion
  • Meet customer expectations
  • Work under stress with interruptions and deadlines
  • Use computer effectively and view computer screen
  • Exhibit empathy in all situations
  • Work changing schedules to meet business demands