Patient Financial Analyst I

2 weeks ago


San Antonio, Texas, United States Vets Hired Full time

Responsibilities:

  • Manage patient inquiries, ensuring timely and accurate responses.
  • Verify patient documentation for completeness and accuracy.
  • Coordinate with other departments to gather input for comprehensive responses.
  • Utilize tools like Tableau Dashboards, Cerner Patient Accounting/Revenue Cycle, and SharePoint to evaluate and resolve inquiries.
  • Communicate clearly and professionally with patients regarding inquiry resolutions.
  • Securely store all case files, including protected health information (PHI) and personally identifiable information (PII).
  • Analyze trends in inquiries and assist in implementing preventative measures.
  • Identify opportunities for process improvement and communicate effectively.
  • Track and document program performance KPIs and metrics related to inquiry volume, processing times, and resolution rates.
  • Communicate findings and updates clearly across various formats.

About Vets Hired:

Vets Hired is a company dedicated to providing exceptional patient care and financial services. Our team is committed to delivering high-quality results and building strong relationships with our clients.


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