Retail Sales Representative
2 months ago
Position Overview:
The Salvation Army Eastern Territory is looking for a dedicated Sales Associate to contribute to the success of our Adult Rehabilitation Center. This role involves a variety of responsibilities aimed at fostering a welcoming and friendly atmosphere while building strong customer relationships.
Key Responsibilities:
- Foster a welcoming environment and ensure positive interactions with customers.
- Assist with daily store operations as needed.
- Provide courteous and efficient service to all customers.
- Handle donations respectfully and with care.
- Organize merchandise according to established categories and color schemes.
- Ensure the store is adequately stocked and organized according to operational guidelines.
- Participate in the cleaning and upkeep of store facilities.
- Report any incidents of theft, customer issues, injuries, or unsafe conditions to management promptly.
- Maintain a tidy and organized workspace.
- Adhere to the operational guidelines for thrift store and donation center activities.
- Support the work therapy program by modeling professional behavior and work habits for program beneficiaries.
- Perform additional tasks as assigned by supervisors.
Processing Duties:
- Sort, tag, price, and distribute donations to appropriate departments when necessary.
- Clean and categorize various items such as shoes, furniture, and electronics for distribution.
Cash Handling and Sales Floor Responsibilities:
- Follow cash handling procedures and security protocols related to register operations and financial reporting.
- Assist in pricing, stocking, and organizing merchandise.
- Return fitting room items to their designated places in an orderly fashion.
- Maintain merchandise displays as instructed.
- Answer phone inquiries in a professional and friendly manner.
Donation and Maintenance Tasks:
- Ensure cleanliness of the sales floor, restrooms, and surrounding areas.
- Receive donations in accordance with established policies while providing respectful service.
- Ability to lift heavy items, up to 100 pounds.
- Process and acknowledge all donations courteously and efficiently.
- Safeguard all donated materials and equipment.
- Facilitate a steady flow of donations to the sorting area throughout the day.
- Assist in maintaining the sales floor as directed.
- Perform outdoor maintenance tasks as required.
Qualifications:
- High school diploma or equivalent.
- Proficient in English for effective communication.
- Strong customer service abilities.
- Capable of following instructions accurately.
- Ability to stand for extended periods.
- Physical capability to lift up to 50 pounds.
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