Front of House Management Team Lead

2 days ago


New York, New York, United States City Winery New York Full time

City Winery is seeking a highly skilled Restaurant Operations Manager to oversee the day-to-day operations of our restaurant and bar in New York. This is a fantastic opportunity to join a dynamic and growing company that values creativity, community, and exceptional customer service.

Job Description

In this role, you will be responsible for leading a team of dedicated professionals who share your passion for delivering world-class experiences to our guests. Your primary responsibilities will include:

  • Managing restaurant and floor operations, including scheduling, inventory management, and staff training.
  • Coordinating with the kitchen team to ensure seamless food and beverage service.
  • Developing and implementing strategies to improve guest satisfaction and loyalty.
  • Collaborating with the marketing team to promote our brand and services.

To succeed in this role, you should have:

  • A minimum of 3 years of experience in a senior management position in the hospitality industry.
  • Proven leadership skills, with a track record of achieving business objectives and improving team performance.
  • Strong communication and interpersonal skills, with the ability to build effective relationships with colleagues, customers, and stakeholders.
  • A deep understanding of the hospitality industry, including current trends, challenges, and best practices.
  • A bachelor's degree in hospitality, business administration, or a related field.

Salary: Estimated around $77,300 per year, based on industry standards and location.



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