Distinguished Software Engineer
4 weeks ago
We are seeking a highly experienced Distinguished Software Engineer specializing in Site Reliability Engineering (SRE) to join our dynamic team. As a key member of our Enterprise People Technology team, you will play a critical role in developing best practices for incident response call leadership, conducting thorough root cause analysis (RCA) reviews, and ensuring that RCA action items effectively address and resolve underlying issues across the organization.
Key Responsibilities- Develop and implement best practices for leading incident response calls, ensuring efficient and effective handling of incidents to minimize downtime and impact.
- Perform in-depth RCAs for major incidents, identifying systemic issues and contributing factors to prevent future occurrences.
- Ensure that RCA action items are properly aligned to address and solve the root causes, driving continuous improvement in our systems and processes.
- Work closely with engineering, operations, and product teams to implement solutions that enhance system reliability and performance.
- Create and maintain documentation on incident response and RCA processes, sharing knowledge and training team members to elevate the overall SRE practice.
- Mentor junior engineers and contribute to a culture of technical excellence and continuous learning within the SRE team.
- 10+ years of experience in software engineering or site reliability engineering, with a strong focus on incident management and root cause analysis.
- Deep knowledge of system design, networking, cloud infrastructure, and large-scale distributed systems.
- Proven ability to lead and manage high-stress incident response calls, making critical decisions under pressure.
- Strong analytical skills to perform comprehensive RCAs and develop actionable solutions.
- Excellent communication skills, with the ability to convey complex technical concepts to diverse audiences and collaborate effectively across teams.
- Experience with monitoring and incident management tools (e.g., Prometheus, Grafana, PagerDuty, Splunk).
- A proactive approach to identifying improvements and implementing best practices in incident response and system reliability.
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity experts, and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption.
We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career.
Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions, and reimagine the future of retail.
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