Medical Office Assistant
4 days ago
CHRISTUS Health is seeking a skilled Medical Office Assistant to join our team.
Key Responsibilities:
- Provide exceptional patient care and support in a medical office setting.
- Develop strong relationships with patients, visitors, employees, and medical staff through effective communication and professionalism.
- Stay up-to-date with medical office procedures and protocols to ensure seamless patient care.
- Anticipate and meet the needs of healthcare providers for each patient, based on patient complaints and treatment plans.
- Gather patient vitals and complaints, documenting them in the patient's medical record.
- Prepare lab requisition forms and ensure specimens are sent to the correct labs according to patient insurance contracts.
- Schedule surgeries and provide patients with necessary instructions prior to the procedure, referring to the Front Office Coordinator or Office Manager for insurance authorization as needed.
- Provide backup surgery scheduling support.
Requirements:
- Experience working in a medical office environment.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
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