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Automotive Customer Service Specialist
2 months ago
Position Overview
Key Responsibilities:
- Oversee the seamless functioning of the service department
- Drive sales, efficiency, and financial success
- Ensure adherence to industry regulations
- Uphold exceptional customer service standards
- Supervise service personnel
- Maintain operational facilities
- Engage with clients in a professional manner
- Ensure a tidy and organized workspace
Essential Skills and Qualifications:
- Proficient in team leadership and management
- Outstanding verbal and written communication abilities
- Strong organizational and time management capabilities
- Comprehensive knowledge of the automotive service sector
Required Qualifications:
- High school diploma or equivalent
- Technical certification is a plus
- ASE certifications are advantageous
- Experience in a supervisory role is preferred
- A minimum of 2 years in a service-related environment
- Capability to lift up to 50 pounds
- Basic proficiency in computer applications
- Positive demeanor with a focus on customer satisfaction
Employee Benefits:
Comprehensive medical and dental coverage, retirement savings options, paid time off for vacations and illness, as well as opportunities for ongoing education and professional development.