Associate Director of Case Management

4 weeks ago


Louisville, Kentucky, United States Insmed Incorporated Full time
Job Title: Associate Director of Case Management

Insmed Incorporated is seeking a highly skilled and experienced Associate Director of Case Management to join our team. As a key member of our Case Management Leadership, you will play a critical role in supporting and guiding the pull-through of our Patient Support Program design and service offering.

Responsibilities:
  • Lead a team of Case Managers in delivering an industry-leading Patient Support Program
  • Manage day-to-day workload, reallocate resources as needed, and ensure team compliance with program Business Rules, SOPs, and policies
  • Enable attainment of pre-defined service levels and key performance indicators
  • Collaborate with cross-functional teams to enable patient access
  • Develop and implement best practices among Case Management team members
  • Escalate cases to other Patient Services Leadership team members as needed
Requirements:
  • 5+ years of industry experience in pharmaceutical or biotech patient services
  • Proven leadership, management, coaching, and mentoring skills
  • 2+ years of experience in leadership roles preferred
  • Rare/orphan disease experience preferred
  • Bachelor's degree or equivalent experience required
  • Extensive knowledge of Case Management, reimbursement landscape, and patient assistance programs
What We Offer:
  • Competitive compensation package including bonus
  • Stock options and RSU awards
  • Employee Stock Purchase Plan (ESPP)
  • Flexible vacation policy
  • Generous paid holiday schedule and winter break
  • 401(k) plan with company match
  • Medical, dental, and vision plans
  • Company-provided Life and Accidental Death & Dismemberment (AD&D) insurance
  • Company-provided short and long-term disability benefits

Insmed Incorporated is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.


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