National Support Specialist

8 hours ago


Hickory, North Carolina, United States Focus Full time
Job Overview

We are seeking a highly motivated and organized National Support Specialist to join our team. As a key member of our Support team, you will be responsible for providing exceptional customer service and technical support to our clients nationwide.

Key Responsibilities:

  • Coordinate and communicate with clients and technicians to ensure timely resolution of support tickets.
  • Manage and prioritize client satisfaction, delivering superior customer service and ensuring all support services are scheduled and closed in a timely manner.
  • Provide estimates for small to medium size projects and work effectively with other parts of the organization to address and resolve customer issues.
  • Update and maintain CRM/project management software with project status updates.

Requirements:

  • Associate degree preferred or equivalent work experience.
  • Technical knowledge of one or more of the following: Networking, Access Control, CCTV, Low Voltage cabling, Wireless networks, AV Systems, or Intrusion detection systems.

What We Offer:

  • KPV (key performance variables) Based Bonus plan for high performers.
  • 100% Paid Medical and Dental.
  • Up to dollar-for-dollar 401k matching (after 90-day waiting period).
  • 15 days of PTO in the first two years and more with tenure.
  • Family 1st moto and belief.
  • Promotions and room for growth within.


  • Hickory, North Carolina, United States Automated System Design Full time

    Job DescriptionJob Title: National Support SpecialistReports to: Customer Success ManagerLocation: Hickory, NC, Huntsville AL, Alpharetta GAJob Summary: We are seeking a highly motivated and detail-oriented National Support Specialist to join our team. As a National Support Specialist, you will be the primary contact for clients and technicians regarding...


  • Hickory, North Carolina, United States Healthcare Support Full time

    Job Title: Travel Nurse RN SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN Specialist to join our team. As a leading healthcare employment partner, we provide national healthcare and medical recruiting services with the highest degree of success.Job Responsibilities:Provide high-quality patient care in a Med-Surg...


  • Hickory, North Carolina, United States Healthcare Support Full time

    Job DetailsJob Title: Travel Nurse RN SpecialistJob Type: Travel NursingShift: 12 hours, nightsHours: 36 hours per weekDuration: 13 weeksAbout the JobWe are seeking a skilled Travel Nurse RN Specialist to join our team at a reputable healthcare facility in the Hickory area. As a Travel Nurse RN Specialist, you will be responsible for providing high-quality...

  • Travel Nurse RN

    4 weeks ago


    Hickory, North Carolina, United States Healthcare Support Full time

    Job Title: Travel Nurse RN - Intermediate Care SpecialistJob Summary:We are seeking a skilled Travel Nurse RN - Intermediate Care Specialist to join our team at Healthcare Support. As a Travel Nurse RN - Intermediate Care Specialist, you will provide high-quality patient care in an Intermediate Care setting.Responsibilities:Provide direct patient care to...


  • Hickory, North Carolina, United States Healthcare Support Full time

    Job Title: Travel Nurse RN PCU SpecialistHealthcare Support is seeking a skilled Travel Nurse RN PCU Specialist to join their team in Hickory, North Carolina.Job Summary:We are looking for a dedicated and experienced Registered Nurse to work in our Progressive Care Unit. The ideal candidate will have a strong background in PCU nursing and be able to provide...


  • Hickory, North Carolina, United States HealthCare Support Full time

    Job Opportunity with HealthCare SupportJob Title: Travel Nurse RN SpecialistJob Type: Travel NursingLocation: NationwideJob Description:Specialty: Progressive Care UnitDiscipline: RNJob Requirements:Active State License2+ Years Experience in Progressive Care UnitBLS/ACLS CertificationPerks:Up to $500 Travel ReimbursementOvertime and Loyalty BonusesLicense...


  • Hickory, North Carolina, United States City of Hickory, NC Full time

    Job SummaryThe City of Hickory, NC is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees and departments. This is a great opportunity to work in a dynamic and fast-paced environment and to make a real difference in the...

  • RN Rehab Specialist

    16 hours ago


    Hickory, North Carolina, United States HealthCare Support Full time

    RN Rehab Job DescriptionHealthCare Support is seeking a skilled RN Rehab to fill a 13-week contract in Hickory, North Carolina.Benefits of Working with HealthCare SupportImmediate enrollment in health insuranceDental insuranceLife insuranceEmployee Assistance Program (EAP)Access to open investment accountsLicensure and certification reimbursementsResources...


  • Hickory, North Carolina, United States Omega Enterprises Full time

    Job Title: Sales Support SpecialistAbout Omega Enterprises:Omega Enterprises is a leading manufacturer of high-quality refrigeration and freezing appliances. With a rich history dating back to 1954, we have established ourselves as a symbol of excellence in the industry.Job Summary:We are seeking a highly motivated and detail-oriented Sales Support...


  • Hickory, North Carolina, United States City of Hickory (North Carolina) Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at the City of Hickory (North Carolina). As a key member of our Information Technology department, you will provide critical support for our desktop computers, laptops, printers, projectors, library automation technology, phones, and phone network servers.Key ResponsibilitiesProvide...


  • Hickory, North Carolina, United States ARI Full time

    At ARI, we utilize our expertise in communication strategies to empower businesses across the nation in building a robust client base and a cohesive market presence. Our dedicated team is committed to growth, creativity, and collaboration.We invite you to join us as an entry-level Communications Support Specialist and play a vital role in driving our...


  • Hickory, North Carolina, United States JX Enterprises Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at JX Enterprises. As a key member of our parts delivery team, you will be responsible for providing exceptional customer service and ensuring the prompt delivery of parts to our customers.Key Responsibilities:Act as a liaison between the...


  • Hickory, North Carolina, United States Healthcare Support Full time

    Job Title: Rehabilitation Nurse ContractHealthcare Support is seeking a skilled Rehabilitation Nurse to join our team on a local contract basis.About the JobSpecialty: RehabilitationDiscipline: RNEmployment Type: Local ContractWe are looking for a dedicated and experienced Rehabilitation Nurse to provide high-quality patient care in a local setting. The...


  • Hickory, North Carolina, United States Healthcare Support Full time

    Job Title: Traveling Healthcare ProfessionalJob Summary:Healthcare Support is seeking a skilled Emergency Department Nurse Specialist to join our team of healthcare professionals. As a travel nurse, you will have the opportunity to work in various healthcare settings, providing high-quality patient care and developing your clinical skills.Job...


  • Hickory, North Carolina, United States Healthcare Support Full time

    Healthcare Support is seeking a skilled travel nurse to provide high-quality care in a CVICU setting.Job Requirements:Specialty: CVICUDiscipline: RNShift: 12 hours, nightsEmployment Type: TravelQualifications:Active state license2+ years experience in CVICUBLS/ACLS certificationAbout Healthcare Support:Healthcare Support is a leading healthcare employment...


  • Hickory, North Carolina, United States Omega Enterprises Full time

    Job DescriptionAt Omega Enterprises, we are committed to delivering exceptional customer experiences. As a Sales Support Specialist, you will play a vital role in helping our sales teams achieve their goals and objectives.Key Responsibilities:Provide product information and support to sales teamsGenerate leads and manage customer relationshipsCoordinate...

  • Support Specialist

    4 weeks ago


    Hickory, North Carolina, United States EMERGEORTHO, P.A. Full time

    Job Summary:As a Call Center Specialist at EMERGEORTHO, P.A., you will be responsible for utilizing practice management software to perform specific duties. This role requires strong communication skills and the ability to direct incoming calls to the appropriate staff or department based on pertinent information received from the caller.Key...


  • Hickory, North Carolina, United States Healthcare Support Full time

    Healthcare Support is seeking a skilled CVICU nurse to join their team of healthcare professionals.Job Summary:Job Type: Travel NursingSpecialty: Cardiovascular Intensive Care Unit (CVICU)Discipline: Registered Nursing (RN)Responsibilities:Provide high-quality patient care in a CVICU settingCollaborate with interdisciplinary teams to develop and implement...


  • Hickory, North Carolina, United States Healthcare Support Full time

    Job Opportunity: Medical Intensive Care Unit Travel NurseHealthcare Support is seeking a skilled Medical Intensive Care Unit Travel Nurse to join our team in Hickory, North Carolina.Job Requirements:Specialty: MICU - Medical Intensive Care UnitDiscipline: RNExperience: 2+ years in this specialtyLicense: Active state licenseCertifications: BLS/ACLSWe offer a...


  • Hickory, North Carolina, United States Healthcare Support Full time

    Healthcare Support is seeking a skilled travel nurse to join their team in a telemetry role.Job DetailsSpecialty: TelemetryDiscipline: RNShift: 12 hours, nightsEmployment Type: TravelPerks: Up to $500 travel reimbursement paid out first checkOvertime and Loyalty bonusesLicense and certification reimbursementsImmediate enrollment in health...