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Client Relations Specialist

2 months ago

Edinburg, Texas, United States Pipe Dreams Full time

Customer Service Representative

Department: Office

Employment Type: Full Time

Location: Pipe Dreams

Reporting To: General Manager

Compensation: $15.00 per hour

About the Company: At Pipe Dreams, we prioritize delivering outstanding service to our clients while nurturing a supportive and collaborative atmosphere for our employees.

Position Overview

As a Customer Service Representative, you will play a vital role in maintaining customer satisfaction. Your responsibilities will include engaging with clients, addressing their inquiries, and working alongside colleagues to provide high-quality service efficiently and safely. You will assist clients with scheduling, keep them updated on service progress, and ensure they are informed about all essential details related to their service.

Key Responsibilities:

  • Communicate scheduling information to clients through various channels
  • Represent clients' interests while coordinating with internal teams
  • Proactively inform clients about any changes in scheduling and service updates
  • Assist clients with pricing, agreements, and product details
  • Generate new business opportunities by arranging service appointments
  • Carry out any additional tasks as assigned

Benefits:

  • Competitive hourly wage based on experience and skills
  • Health, Dental, and Vision insurance
  • Paid holidays, sick leave, and vacation time
  • 401K retirement plan
  • Company stock options

Why Work with Us:

  • Be part of a team-oriented environment that values transparency and respect
  • Explore numerous opportunities for career growth
  • Receive comprehensive training and coaching focused on safety practices
  • Utilize advanced technology to enhance your work efficiency

We are dedicated to creating a diverse and inclusive workplace, welcoming applicants from all backgrounds.