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Family Service Consultant

2 months ago

Broken Arrow, Oklahoma, United States Northstar Memorial Group, LLC Full time

Family Service Advisor Role

We are seeking a dynamic and compassionate Family Service Advisor to join our team at Northstar Memorial Group, LLC. As a Family Service Advisor, you will play a vital role in guiding and supporting families during a difficult time, helping them to honor and celebrate the life of their loved ones.

Key Responsibilities:

  • Provide exceptional customer service and support to families, ensuring their needs are met and exceeded.
  • Collaborate with our sales teams to deliver personalized options and solutions for families to honor their loved ones.
  • Develop and maintain strong relationships with families, funeral homes, and other stakeholders to ensure seamless service delivery.
  • Stay up-to-date with industry trends, best practices, and product offerings to provide informed guidance to families.
  • Work closely with our operations team to ensure efficient and effective service delivery.

What We Offer:

  • Industry-leading uncapped commission structure
  • Personalized training programs (paid)
  • Medical, dental, vision, and life insurance
  • Lucrative bonus opportunities
  • 401K with match

Requirements:

  • Creative, outgoing, and energetic individual with a passion for delivering exceptional customer service.
  • Desire to learn and determination to succeed in a fast-paced and dynamic environment.
  • Valid driver's license (driving record included in background check).

Why Join Our Team?

At Northstar Memorial Group, LLC, we value our employees and recognize their hard work and dedication. We offer a supportive and inclusive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.