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Financial Center Manager II

2 months ago

Marietta, Georgia, United States Fifth Third Bank Full time

Transform Banking with Fifth Third

We connect talented professionals to exciting opportunities. Discover a career in banking at Fifth Third Bank.

Job Summary:

The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. The role will provide a robust learning approach for successful candidates to prepare for a Financial Center Manager role.

Key Responsibilities:

  • Complete the Financial Center Manager roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification
  • Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience
  • Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team
  • Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs
  • Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support
  • Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies
  • Learn to cultivate a One Bank culture that proactively collaborates with business partners
  • Participate in activities that benefit the communities we serve
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee
  • Additional duties as assigned

Supervisory Responsibilities:

Assist in providing employees timely, candid and constructive feedback; assist in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth; recognize and reward employees for accomplishments.

Minimum Requirements:

  • College degree or two (2) or more years of leadership experience in a sales environment
  • Ability to professionally represent Fifth Third Bank in verbal and written communication
  • Capable of analyzing credit and financial information
  • Ability to successfully execute and coach sales activities
  • Exhibits business acumen
  • Demonstrated ability in making sound decisions
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Working Conditions:

  • Normal office environment.
  • Extended viewing of computer screens.
  • Periodic travel within the Bancorp footprint to attend meetings and/or training.