Aesthetician/Esthetician

Job Opportunity

Aesthetician – Benefit Cosmetics

We're Benefit Cosmetics, a leading luxury beauty brand under the Louis Vuitton Moet Hennessy group. Founded in 1976 by twins Jean & Jane Ford in San Francisco, we've grown to 59 countries with over 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic because when we're laughing & having fun, that's when we're our most beautiful. We're known to work smart & laugh hard. If you share our passion for beauty & customer service, you've come to the right place.

Key Responsibilities

-Customer Service/Experience-

• Customer satisfaction is our top priority, and all employee actions reflect this focus.
• Greet customers within 30 seconds.
• Follow the Beauty ABC's & Service ABC's selling formula, including all processes trained in the Global Service Handbook.
• Maintain an enthusiastic floor presence.
• Build and maintain good customer relationships.
• Keep accurate and complete records in the Retail/POS system.
• Safeguard and keep all customer information confidential.
• Effectively communicate with customers and co-workers.
• Ensure all clients read and sign the service E-waiver form.
• Perform only 'Benefit-trained' services offered on the service menu and ensure customer satisfaction.
• All other duties as assigned.

-Results-

• Achieve daily/weekly/monthly individual service goals.
• Maintain target services per hour.
• Make product recommendations and hand over service customers to Beauty Artists at the end of the service.

Teamwork

• Promote a feel-good, fun, and gossip-free environment for customers and employees.
• Build strong positive relationships and treat others with respect.
• Be on time and ready to work all shifts.
• Be passionate and tenacious.
• Act professionally, ethically, and with integrity.
• Use good judgment.
• Ensure that boutique deposits are maintained in accordance with Benefit's policies.
• Participate in inventory control.
• Help maintain clean and safe sales and stock areas.
• Communicate inventory needs and concerns to Boutique Proprietor.
• Properly and accurately register all sales.
• Communicate training needs that will result in increased sales to Boutique Proprietor.
• Ensure compliance with all Company and boutique policies and procedures.

Requirements

Able to perform the following physical duties:

• Continuous standing/walking for 8 hours.
• Must be comfortable selling makeup & upselling services.
• Must be comfortable with traffic-stopping outside of the Boutique.
• Unpacking and lifting boxes up to 40 lbs.
• Continuous bending of the neck, arms, torso, and legs for a minimum of 8 hours.
• Cleaning displays and boutique.
• Clean all Service Stations, service rooms, and elements.
• Work in a fragrance-filled environment.
• Employees have physical contact with clients/customers.
• Maintain compliance with state board regulations.
• Consistent and reliable attendance.
• Operate the POS system, e-waiver iPad, Boutique technology, and laptop.
• This position requires the final candidate to successfully pass an E-Verify check.

Qualifications

• Maintain and display a valid state-issued aesthetician, cosmetologist, or waxing license.
• Proven strong service history.
• Flexibility regarding work hours; ability to work nights, weekends, and some holidays.
• Can initiate and manage change in a positive manner.
• Comfortable and competent at make-up application.
• Strong communication skills.
• Adept at problem-solving.
• Flexible and adaptable to customer needs.

Additional job duties if assigned as a key holder in the location:

• Maintain authority of personnel in the Boutique.
• Verbally communicate with clients and Boutique employees in a clear manner.
• Assume all opening/closing responsibilities.
• Receive increased security access within the Retail/POS system.
• Maintain excellent cash management and management of the safe and applicable security codes.
• Count cash and balance registers and cash deposits.
• Operate POS system, e-waiver iPad, boutique technology, shipment scanner gun, laptop, alarm keypad, and calculator.
• Partner with the Regional Boutique Proprietor on ALL issues or questions.
• Appropriately react and handle emergencies and loss prevention issues when opening or closing the Boutique.
• Use all resources and tools to create the best atmosphere for our customers and employees.
• All other duties as assigned.

The target salary range for this position is $ - $ The actual salary offered will depend on a variety of factors, which may include, as applicable, years of relevant experience; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. This position is eligible to earn a sales incentive bonus and/or commission. This position is also eligible for the following benefits, including but not limited to: comprehensive health, dental and vision plans; a 401(k) plan with employer matching, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts.