Highjump E3PL WMS Application Manager

2 months ago


Conway, Arkansas, United States EDI Staffing Full time
Job Title: Highjump E3PL WMS Application Manager

EDI Staffing is seeking a highly skilled Highjump E3PL WMS Application Manager to join our team. As a key member of our operations team, you will be responsible for providing technical support and guidance to local and network-wide users of WMS software.

Key Responsibilities:
  • Provide technical support and guidance to local and network-wide users of WMS software
  • Troubleshoot, monitor, and maintain various software and hardware related to the WMS
  • Train Team Members on the use of the WMS software to ensure consistency and accuracy of inventory
  • Troubleshoot and resolve WMS software problems and incidents
  • Coordinate and communicate with the warehouse operations team, the IT team, and the software vendor on WMS software issues and updates
  • Design and configure WMS software according to business requirements and best practices
  • Assist in the set-up and management of WMS software network, servers, databases, backups, and security
  • Assist in the design, configuration, installation, monitoring, and support of connectivity between various systems and entities via EDI, VAN, AS2, SFTP, etc.
  • Meet and collaborate with client and internal customers to onboard new clients
  • Maintain and update WMS software documentation and manuals
  • Test and implement WMS software upgrades and enhancements
  • Train and supervise internal and external WMS software users and administrators
  • Recommend and implement WMS software improvements and optimizations
  • Provide hardware support for customers' hardware and extended network
  • Consults and coordinates with operations to ensure the systems support and enhance the operational team
  • Provides feedback about user needs regarding hardware, software, and innovations to enhance productivity and customer service
  • Assists in the support and management of other software and systems, including Transportation Management Systems (TMS), Yard Management Systems (YMS), ERP's, etc.
  • Performs all duties in conformance to appropriate safety and security standards
  • Performs all other duties as assigned or needed
Requirements:
  • High School graduate or General Education Degree (GED)
  • Minimum two years' experience with Kober/Highjump E3PL version 4.0 or greater, including support, development, and implementation
  • Strong attention to detail
  • Willing to listen and learn new skills and ways of working
  • Proficient with Microsoft Office 365 suite
  • Experience with EDI preferred
  • Experience with Boomi preferred
  • Experience with REST Web Services/API calls preferred
  • Proficiency with relational database development/management using SQL preferred


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