Customer Relations Specialist

8 hours ago


Siloam Springs, Arkansas, United States Jordan Smithson - State Farm Agent Full time

We are seeking a highly motivated and customer-focused Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships.

As a Customer Relations Representative, you will use your knowledge of insurance products and industry trends to communicate directly with clients, identify their needs, and market products or services that maximize value.

Responsibilities include:

  • New business acquisition - leads provided
  • Establish customer relationships and follow up with customers, as needed
  • Use your knowledge of State Farm insurance products to recommend, explain and sell policies to both cold and warm leads
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services

We offer a competitive compensation package, including a salary plus commission/bonus, 401k, health benefits, paid time off, flexible hours, and growth potential/Opportunity for advancement within our agency.

Requirements include:

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
  • Interest in a career, not just a job

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.



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