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Senior Field Service Technician

4 weeks ago

San Diego, California, United States Orion Talent Full time
Job Title: Senior Field Service Technician Job Summary: We are seeking a highly skilled Senior Field Service Technician to join our team. As a key member of our field service team, you will be responsible for installing, commissioning, and troubleshooting commercial BESS systems. You will also provide exceptional customer support, training, and maintenance services to our clients. Key Responsibilities: * Install, commission, and troubleshoot commercial BESS systems * Provide exceptional customer support, training, and maintenance services * Develop detailed knowledge of company's commercial products and third-party products sold by company * Maintain a working knowledge of the NEC (National Electric Code) * Work with high voltage DC electricity, three-phase power, and relevant software Requirements: * At least 6-10 years of relevant hands-on troubleshooting experience * Previous field service experience performing install and commissioning of electrical systems * Experience in applied problem-solving methodology * Knowledge using data acquisition tools, data logging, metering, and electrical instrumentation * Electrical safety training, NFPA70E or similar Abilities: * Ability to work independently and proactively with minimal supervision * Ability to communicate challenges in a forthright and accurate manner Computer Skills: * Windows, Office, and programming skills (PLC, controls experience a plus) Travel Requirements: * Ability to travel domestically and internationally and work at field installations up to 100% of working time for up to three weeks at a time Work Environment: * Ability to work at great heights, work in extreme environments, perform prolonged periods of repetitious duties, and lift at least 50 pounds frequently What We Offer: * Competitive compensation package * Equity (typically in the form of Restricted Stock Units with time-based vesting) * 401(k) with company contribution * Company-paid holidays * Medical, dental, and vision insurance * Short-term and long-term disability * Basic term life insurance * Paid time off * Flexible spending accounts * Employee wellness programs * Employee rewards programs