Freight Operations Manager

4 days ago

Peru, New York, United States XPO Full time
About the Freight Operations Supervisor Job

XPO is a leading provider of transportation services, seeking a skilled Freight Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for leading and supervising all aspects of freight operations, including inbound/outbound processing, loading, unloading, and processing of customer shipments.

Key Responsibilities:
  • Lead and supervise all aspects of freight operations, including inbound/outbound processing, loading, unloading, and processing of customer shipments.
  • Develop and implement strategic work procedures to meet the evolving demands of the department.
  • Evaluate and assign driver routes.
  • Manage, assign, and supervise pickups and deliveries in the local area.
  • Supervise hourly staff during various inbound, city, and/or outbound freight operations and act as the primary point of contact for workplace concerns and questions.
  • Ensure production goals are met by managing tonnage, payroll, and other administrative functions.
  • Plan hourly employee schedules to meet daily operations goals and lower costs.
  • Enforce all company, FMCSR, OSHA, CCMTA, NSC, and DOT policies, rules, regulations, and laws.
  • Implement all applicable XPO workplace policies and procedures and enforce compliance with same.
  • Ensure customer freight is delivered and picked up timely and damage-free.
  • Coach, train, and develop employees on proper loading/unloading techniques and productivity, safety, efficiency, and quality requirements.
  • Effectively direct a team to consistently meet or exceed productivity goals.
  • Make recommendations regarding hiring, suspension, and firing.
  • Develop and present action plans to improve load average and model compliance.
  • Participate in internal safety committees and engagement committees.
  • Train employees on safety rules and processes.
  • Monitor and maintain housekeeping within the shift to ensure safety and productivity.
  • Conduct daily staff meetings and communicate corporate messages and revisions to policies and procedures to all team members.
  • Inspect working conditions of tools and equipment needed for safe operation within the area and direct the correction of any improper or adverse condition that exists.
  • Provide instruction, analysis, suggestions, and ideas for improvement of operations within the shift and the service center.
  • Act as a champion of our values, demonstrating them and holding your team to the same high standards.
Requirements:
  • Lift objects of various shapes, sizes, and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.
  • Reach (including above your head), bend, climb, push, pull, twist, squat, and kneel.
  • Walk and stand for extended periods on a loading dock that is not climate-controlled and may be slippery.
  • Work outside in inclement weather.

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