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Lottery Equipment Specialist
2 months ago
We are seeking a skilled Lottery Equipment Specialist to join our team at IGT. As a Field Service Technician, you will be responsible for maintaining and servicing our lottery equipment at Retailer locations.
Key Responsibilities- Respond to dispatches and drive to customer locations to deliver supplies and install, remove, or repair lottery equipment and communication devices.
- Transport, install, and maintain IGT equipment, replacement parts, tools, and other equipment in an organized and structured manner.
- Maintain equipment to promote continuous operation of IGT equipment.
- Troubleshoot to restore malfunctioning equipment to working order in the field.
- Communicate effectively with Dispatchers and accurately report activity, arrival and departure times, and problems and resolutions of failures.
- Deliver marketing supplies and consumable parts, track inventory, and provide basic training to new Retailers or refresher training to Retailers who may be performing procedures incorrectly.
- Complete basic forms for reporting activities, equipment problems, and recommendations for improvements.
- Attend driver training and follow IGT vehicle policy.
- High School Diploma or equivalent required.
- Technical or I.T. related training or education is a plus.
- 2+ years of electronics, repair, field, or related industry experience.
- Knowledgeable in electronics, data communications, or related area of expertise.
- Ability to climb, lift, and carry equipment weighing up to fifty (50) pounds.
- Ability to sit and drive for prolonged periods of time.
- Demonstrate dexterity when working with tools and work with moving parts and electrical current.
- Company vehicle for work use only.
- Medical benefits from day one.
- 12 paid holidays plus 2 floating holidays per year.
- 3 weeks of paid vacation per year, prorated first year.
- 401K with employer match and 100% vested day one.
- Company paid parental leave, life insurance, short-term disability, and long-term disability.
- Gym membership reimbursement, free identity theft protection, and tuition reimbursement.
IGT is a global leader in gaming, delivering entertaining and responsible gaming experiences for players across all channels and regulated segments. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world.
