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Dining Establishment Supervisor

2 months ago

Seattle Washington, United States Hotel Theodore Full time

About Us:

At Hotel Theodore, we prioritize our employees' growth and development. Our company culture is built on a foundation of inclusivity, diversity, and a commitment to creating a supportive work environment that fosters employee wellbeing.

We offer a range of benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

In addition, we provide ongoing training and development opportunities to help our employees build the skills and knowledge they need to advance their careers.

We are a global hospitality company with over 230 properties worldwide, offering a collaborative work environment that encourages growth and fosters success.

Job Summary:

We are seeking a Restaurant Operations Manager to oversee the daily operations of our restaurant, ensuring exceptional customer service and a pleasant dining experience for our guests.

The ideal candidate will have effective management skills, the ability to achieve high standards of customer service, and the ability to take necessary disciplinary actions to address poor staff performance.

Key Responsibilities:

  • Oversee the operation and staff of the restaurant to maintain the highest level of standards and efficiency.
  • Screen, interview, hire, and train restaurant staff.
  • Manage restaurant staff's work schedules.
  • Conduct regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
  • Oversee food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
  • Check in on dining customers to enquire about food quality and service.
  • Monitor inventory and ensure that all food supplies and other restaurant essentials are adequately stocked.
  • Monitor the restaurant's cash flow and settle outstanding bills.
  • Review customer surveys to develop and implement ways to improve customer service.
  • Resolve customer complaints in a professional manner.

Requirements:

  • 1 year supervisory experience in a fine dining establishment.
  • Good communication skills and professionalism.
  • Ability to push/pull/lift up to 50lbs.

Compensation:

$26.00/hr plus tips.