Retail Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.
Key Responsibilities- Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
- Operate a cash register, process transactions, and maintain a clean and organized checkout area.
- Assist members with purchasing decisions, locate merchandise, and promote products and services.
- Work collaboratively with colleagues to achieve sales goals and maintain a positive store environment.
- Maintain safety and security standards, adhering to company policies and procedures.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work in a fast-paced environment, multitasking and prioritizing tasks effectively.
- Excellent communication and interpersonal skills.
- Ability to stand for long periods, lift up to 25 pounds, and work in a variety of temperatures.
- Competitive hourly wage and performance-based bonus opportunities.
- Opportunities for career growth and advancement within the company.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- Paid time off and holidays.
- Discounts on merchandise and services.
At Sam's Club, we are committed to providing our members with an exceptional shopping experience. As a Retail Customer Service Associate, you will have the opportunity to work in a dynamic and supportive environment, where you can grow your skills and advance your career. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional development.
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