Customer Experience Champions
1 week ago
Job Title: Waiter/Waitress
Job Summary:
We are seeking a skilled and friendly Waiter/Waitress to join our team at Drum & Quill, a legendary historic pub in the heart of Old Town Pinehurst. As a Waiter/Waitress, you will be responsible for providing exceptional customer service, taking orders, delivering food and beverages, and ensuring a pleasurable dining experience for our guests.
Key Responsibilities:
- Greeting and Seating: Greet guests upon arrival, seat them at their tables, and ensure they have everything they need.
- Menu Recommendations: Provide menu recommendations and additional information to guests, including specials and daily features.
- Order Taking and Delivery: Take orders accurately and deliver food and beverages in a timely manner.
- Customer Service: Provide exceptional customer service, including handling complaints and resolving issues in a professional and courteous manner.
- Table Maintenance: Clean and maintain the appearance of tables and tableware, including clearing and resetting tables as needed.
- Financial Transactions: Handle cash and credit card transactions accurately and efficiently.
Requirements:
- Experience: Prior experience as a Waiter/Waitress is required.
- Communication Skills: Excellent communication and teamwork skills are essential for success in this role.
- Flexibility: Ability to work in a fast-paced environment and adapt to changing situations.
- Availability: Availability to work a variety of shifts, including evenings and weekends.
What We Offer:
As a member of our team, you will enjoy a competitive salary, opportunities for advancement, and a fun and dynamic work environment.
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