Quality and Compliance Specialist
3 days ago
We are seeking a skilled Quality and Compliance Specialist to join our team at Behavioral Health Network, Inc. This is an exciting opportunity for a professional with a passion for quality assurance and compliance to contribute to our mission of delivering high-quality behavioral health care to individuals and families in Western Massachusetts.
The successful candidate will be responsible for providing high-quality supervision to Quality Assistants and other direct reports, overseeing and ensuring quality compliance with agency regulations and program contract requirements.
About the Role:
- Reports to: Senior Leadership
- Location: Western Massachusetts
- Salary: $60,000 - $80,000 per year, depending on experience
Key Responsibilities:
- Provide high-quality supervision to Quality Assistants and other direct reports to teach, monitor, and support their quality functions, professional growth, and work performance.
- Oversee and ensure quality compliance with agency regulations and program contract requirements.
- Develop, implement, and monitor reports and workflows in collaboration with Senior Leadership.
- Maintain effective and collaborative communication with stakeholders.
- Analyze data to understand implications on services, clients, staff, or other key performance indicators.
Requirements:
- Bachelor's degree or Master's degree in a related field preferred.
- Must have 5 years' experience in the human services or related field.
- Prior supervisory or consultative experience in quality performance and assurance required.
- Considerable knowledge of principles of behavioral health, including considerable knowledge of the classification and treatment of mental health, addiction, and services for individuals with developmental delays.
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