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Retail Operations Leader

2 months ago

Gettysburg, Pennsylvania, United States Carters Full time

Employee Type:

Regular. If you are a CURRENT Carter's employee, you MUST apply through the Internal Career Link within the My Career & Performance app.

Do not apply using the below external application. Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for infants and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized names in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers both domestically and internationally.

They are also available through more than 1,000 Company-operated stores in the United States, Canada, and Mexico, as well as online.

The Company's Child of Mine brand is accessible at Walmart, its Just One You brand is available at Target, and its Simple Joys brand can be found on Amazon.

The Company also owns Skip Hop, a global lifestyle brand catering to families with young children. Carter's is headquartered in Atlanta, Georgia. Additional information may be found at Clothing, Kids Clothes, Toddler Clothes | Carter's.

Love what you do.

Carter's Careers: As a Retail Operations Leader, you and your team will be the first face of the brand for growing families.


You and your team will be there to celebrate new parents and grandparents, introduce them to our essential baby products, help prepare them for the first day of school, and all the significant and minor moments on their parenting journey.

We seek a leader who cultivates a welcoming and inclusive atmosphere, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits.

You'll mentor your teams to reach their potential, become brand and product experts, and take ownership of their careers.

What we love about Carter's:
Carter's Inc.

is the largest North American apparel retailer exclusively for infants and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands.

Carter's is the #1 most-purchased children's clothing brand.
  • We have become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team.

    We've maintained our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together.

    A career at Carter's doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what set us apart.

What's not to love? Benefits we appreciate:
Schedules that accommodate your life.

Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life.

Benefits and perks that enhance life, including health benefits, mental health support, a 30% discount on our brands, referral bonuses, and much more. Advance You Program, which helps earn a GED or a bachelor's degree tuition-free or learn English as a second language. Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more. The opportunity to build skills and grow as an individual.

We provide professional and personal development to help shape your career.
Development programs to help you advance in your current role and beyond. Whether you're looking to join us for a short while or a long-term career, you will grow at Carter's.

What you'll do:
Build a talent pipeline through networking and recruiting; develop succession plans


by training and developing your team. Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement. Grow leaders through providing direction, delegation, and investing in their development. Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program. Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits. Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit. Execute Company's direction on merchandising and operations; manage payroll and budgets. Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results. Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available. Reduce loss through a consistent level of customer service, education, and operational controls.



Qualities we'd love in a candidate: A positive and solutions-oriented mindset. Effective and professional verbal and written communication skills. Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once. Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)

Minimum of 3 years of retail or related management experience leading direct reports. A high school diploma or GED. You can:

Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling. Stand or walk for extended periods of time; climb up and down a ladder. Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week. Carter's for all: Carter's is an Equal Opportunity and Affirmative Action employer.



NOTE:
This job description is not all-inclusive.

The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carter's may reasonably alter your duties, responsibilities, job title, and location.
Carter's is committed to creating a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.