Ghost City Tours Retail Sales Associate
4 weeks ago
Job Title: Retail Sales Associate
Location: Gettysburg, PA
Position Type: Part-Time
We are seeking a friendly and customer-oriented Retail Sales Associate to join our team at Walking Tours. The ideal candidate will be the first point of contact for our guests, providing a warm welcome, selling tour tickets, and assisting with merchandise sales.
Key Responsibilities:
- Greet guests as they enter the store, providing a friendly and welcoming atmosphere.
- Sell tour tickets and merchandise, utilizing strong selling skills to meet or exceed sales targets.
- Provide detailed information about our tours, including themes, schedules, and pricing, to assist guests in making informed decisions.
- Handle cash transactions and operate the POS (Point of Sale) system accurately for sales processing.
- Assist in the visual merchandising of the store, ensuring products are displayed attractively and the store is well maintained.
- Restock merchandise and ensure the store is tidy and organized at all times.
- Address and resolve guest queries or complaints with a positive and professional approach.
- Work collaboratively with team members to achieve sales goals and enhance the guest experience.
- Participate in team meetings and training sessions to stay updated on product knowledge and sales techniques.
Qualifications:
- High school diploma or equivalent.
- Previous experience in retail sales or customer service preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Strong organizational and time management skills.
- A passion for history, the paranormal, or storytelling is a plus.
- Flexibility to work weekends, evenings, and holidays as needed.
What We Offer:
- Competitive hourly wage plus sales commission.
- A dynamic and engaging work environment.
- Opportunities for professional growth and development.
- Employee discounts on tours and merchandise.
- Being part of a passionate team dedicated to delivering exceptional guest experiences.
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