Ghost City Tours Retail Sales Associate

4 weeks ago


Gettysburg PA, United States Walking Tours Full time

Job Title: Retail Sales Associate

Location: Gettysburg, PA

Position Type: Part-Time

We are seeking a friendly and customer-oriented Retail Sales Associate to join our team at Walking Tours. The ideal candidate will be the first point of contact for our guests, providing a warm welcome, selling tour tickets, and assisting with merchandise sales.

Key Responsibilities:

  • Greet guests as they enter the store, providing a friendly and welcoming atmosphere.
  • Sell tour tickets and merchandise, utilizing strong selling skills to meet or exceed sales targets.
  • Provide detailed information about our tours, including themes, schedules, and pricing, to assist guests in making informed decisions.
  • Handle cash transactions and operate the POS (Point of Sale) system accurately for sales processing.
  • Assist in the visual merchandising of the store, ensuring products are displayed attractively and the store is well maintained.
  • Restock merchandise and ensure the store is tidy and organized at all times.
  • Address and resolve guest queries or complaints with a positive and professional approach.
  • Work collaboratively with team members to achieve sales goals and enhance the guest experience.
  • Participate in team meetings and training sessions to stay updated on product knowledge and sales techniques.

Qualifications:

  • High school diploma or equivalent.
  • Previous experience in retail sales or customer service preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Strong organizational and time management skills.
  • A passion for history, the paranormal, or storytelling is a plus.
  • Flexibility to work weekends, evenings, and holidays as needed.

What We Offer:

  • Competitive hourly wage plus sales commission.
  • A dynamic and engaging work environment.
  • Opportunities for professional growth and development.
  • Employee discounts on tours and merchandise.
  • Being part of a passionate team dedicated to delivering exceptional guest experiences.


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