Restaurant Operations Manager

2 months ago


Dacula, Georgia, United States Zaxby's Full time
About the Role

Zaxby's is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a Restaurant Operations Manager, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our guests receive exceptional service and that our team members are equipped to provide it.

Key Responsibilities
  • Operations Management: Oversee the management of restaurant operations, including staff productivity, budgets, safety, and customer satisfaction.
  • Staff Management: Hire, train, and develop a high-performing team of restaurant staff, including managers, servers, hosts/hostesses, and kitchen staff.
  • Customer Service: Ensure that all guests receive exceptional service, including prompt and friendly service, accurate orders, and a clean and welcoming dining environment.
  • Financial Management: Manage restaurant finances, including budgeting, forecasting, and controlling costs.
  • Compliance: Ensure that the restaurant is in compliance with all laws and regulations, including health and safety codes, employment laws, and tax laws.
Requirements
  • Education: High school diploma or equivalent required; bachelor's degree in hospitality, business, or a related field preferred.
  • Experience: 2+ years of experience in restaurant management, preferably in a fast-casual or quick-service environment.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and proficiency in restaurant management software.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits: Comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.
  • Professional Development: Opportunities for professional growth and development, including training and education programs.


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