System Analyst II
1 day ago
Innova Solutions is seeking a highly skilled System Analyst II to join our team. As a System Analyst II, you will be responsible for providing technical support and analysis for our clients' applications and systems.
Key Responsibilities:- Manage MyServices tickets and Sentinus situations to resolution in a 24/7/365 environment
- Respond to requests and assist on the implementation of changes and tasks using guided instructions
- Perform scheduled actions or respond to automated alerts to maintain an application or other platform
- Troubleshoot stoppages, repair bugs, and document application performance
- Coordinate with technology and/or infrastructure management to resolve issues and track implementation of fixes
- Run business processing via schedulers and runbooks
- Bachelor's degree in computer science, computer engineering, or related field
- 5 years of working experience
- AWS certified
- Basic knowledge of programming languages
- Ability to create business solutions that increase competitive advantage
- Ability to exercise good judgment in selecting methods and techniques for obtaining solutions
- Project management skills to handle diverse projects and meet aggressive deadlines
- Ability to solve technical problems and understand complex details
- High level of interpersonal and verbal communication skills
- Ability to analyze complex situations and problems and arrive at innovative solutions
- AWS, EC2 instances, Messaging products like Tibco EMS or MQ, Unix, ticket tracking tool such as Remedy, ServiceNow, Sentinus, AWS Certification
Innova Solutions is a global technology and business transformation solutions provider. We deliver strategic solutions to our clients, enabling them to operate as leaders within their fields.
We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
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