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Convenience Store General Manager

2 months ago


Lawrence, Massachusetts, United States Haffner's Full time
About Haffner's

Haffner's is a regional leader in the fuel industry, with a strong presence in New England. We operate 72 gas stations, convenience stores, car washes, and food service locations across Massachusetts, New Hampshire, and Maine.

Our commitment to integrity and safety is unwavering, and we prioritize building relationships and doing the right thing. We're a dynamic, forward-thinking organization that's shaping the future across diverse business markets.

Job Summary

We're seeking a highly motivated and energetic Store Manager to join our team. As a Store Manager, you'll be responsible for providing customers with a satisfying shopping experience, implementing company policies and procedures, and working closely with store employees to ensure daily routines and responsibilities are completed in accordance with company expectations.

Key Responsibilities
  • Resolve customer concerns and complaints in a timely manner, reporting feedback and actions taken to the District Manager.
  • Provide a clean, well-stocked store in a friendly, inviting atmosphere.
  • Supervise employees, train new employees, and inform the District Manager of employee concerns or lapses in operations.
  • Execute company promotions, communicate promotions to store employees, and maintain authorized Plan-o-grams.
  • Complete and delegate shift duties to keep store conditions in accordance with company expectations.
Requirements
  • Strong people skills to motivate others.
  • Proven capabilities in solving business challenges.
  • Ability to set priorities and complete tasks.
  • Results-orientated with a willingness to take responsibility and initiative.
  • Enthusiastic, self-starter, with a high level of confidence and positive outlook.
Work Environment

While performing the duties of this job, the employee is regularly required to stand, reach, and lift. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.

Haffner's is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.