Funeral Services Director

16 hours ago


Cincinnati, Ohio, United States Spring Grove Full time
About the Role
As a Funeral Services Director at Spring Grove, you will lead and mentor our Family Service Advisors, ensuring exceptional service delivery that reflects our commitment to families. You will work closely with the Vice President of Sales and other managers across all Spring Grove locations, contributing to our shared mission of serving families with excellence.

The difference you'll make each day is evident in the following:
  • You'll mentor Family Service Advisors to grow professionally and deliver superior end-of-life services.
  • You'll oversee daily operations, including staff management, coordination between departments, and resolving family service concerns with integrity and respect.
  • You'll collaborate with Sales Managers to meet preneed funeral and cemetery budgetary requirements, ensuring long-term sustainability and heritage of Spring Grove.
  • You'll handle sensitive family interactions with care, professionalism, and empathy, providing utmost attention during their time of need.

What We Offer
We offer competitive compensation and benefits: Including medical, dental, vision, company-paid life insurance, and a 401k with company match. The estimated annual salary for this role is $85,000 plus incentives.

The Spring Grove Family is committed to a philosophy of participative management, embracing open discussion and employee opinions. We encourage ingenuity, teamwork focused on improvement and service to our customers.

Required Education, Knowledge, and Skills
  • Cemetery experience is required.
  • An Active Ohio Life Insurance License is necessary.
  • Proven managerial experience and leadership are essential.
  • An Associate's degree or higher is preferred.
  • Cemetery and Memorialization experience is preferred.
  • A proven individual sales performance record is desirable.
  • A 'Customer First' attitude is expected.


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