Resident Services Director

17 hours ago


Cincinnati, Ohio, United States Uptown Rental Properties LLC Full time
Job Details

We are looking for a highly skilled Resident Services Director to join our team at Uptown Rental Properties LLC. This role involves acting as the primary liaison between property managers and residents to ensure effective property management and maintain a high-quality resident experience.

Salary: $21-$24/hour, including benefits such as medical, vision, dental, disability, life insurance, 401(k) with company match, paid time off, sick time, and paid holidays.

Responsibilities
  • Act as the initial point of contact for residents to resolve any issues and answer questions within their assigned properties, escalating major resident issues to the Property Manager for further resolution.
  • Monitor resident adherence to policy and procedures regarding rent payments, renter's insurance, and utilities transfer, escalating to the Property Manager for resolution if necessary.


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